Privacy Policy

This Privacy Policy outlines how Michael O'Carroll, operating Endeavour Counselling and Psychotherapy services in Dublin, collects, uses, discloses, and protects your personal information. We are committed to maintaining the confidentiality and security of your data.

Information We Collect:

  1. Contact Information: Including your name, email address, phone number, and location.

  2. Personal Details: Relevant to counselling and psychotherapy services, such as health information and background.

  3. Communication Data: Details of your interactions with us, including emails and messages.

  4. Website Usage Information: Non-personal information collected through cookies and analytics tools.

How We Use Your Information:

  1. Service Provision: To provide counselling and psychotherapy services tailored to your needs.

  2. Communication: Keeping you informed about appointments, updates, and relevant services.

  3. Legal Obligations: Complying with legal requirements and obligations.

  4. Improving Services: Enhancing our services based on feedback and usage data.

Cookies:

Cookies are small files placed on your device when you visit our website. They help us improve your experience and provide more personalized services. We use both session and persistent cookies:

  1. Essential Cookies: Necessary for the functioning of the website, such as user authentication and security.

  2. Analytics Cookies: Allow us to analyze website traffic and improve our services.

  3. Preference Cookies: Remember your preferences and settings for a more personalized experience.

You can choose to accept or decline cookies through your browser settings. However, disabling cookies may impact your ability to use certain features of the website. Click here to read more about how we use cookies.

Data Security:

Your data is stored securely, and access is restricted to authorized personnel only. We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

Third-Party Disclosure:

We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted third parties who assist us in conducting our business, as long as they agree to keep this information confidential.

Your Consent:

By using our services and providing your information, you consent to our Privacy Policy.

Your Rights:

You have the right to access, correct, or delete your personal information. Contact us to exercise these rights or for any privacy-related inquiries.

Changes to This Policy:

This Privacy Policy may be updated periodically. Please review it occasionally for any changes.

Contact Information:

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Michael O'Carroll - Endeavour Counselling and Psychotherapy
29 Westland Square,
Pearse Street,
Dublin 2,
D02 W135

Last Updated: 8th November 2023